> ## Documentation Index
> Fetch the complete documentation index at: https://pentest-tools.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Change plan

> Upgrade, downgrade, or modify your subscription

You can change your subscription plan, asset limit, or add-ons at any time from **My Account > Active plan**.

<Info>
  **AWS Marketplace customers**: If you purchased through AWS Marketplace, you must manage your subscription through AWS. See [Managing AWS subscriptions](/account-billing/billing/payment-methods#aws-marketplace).
</Info>

<Info>
  **Custom plan customers**: If you have a custom or enterprise plan, contact our support team to make changes to your subscription.
</Info>

## How changes are classified

Subscription changes are classified as **upgrades** or **downgrades** based on **price**, not features:

| Change type   | When it applies                           | Billing                     | Effect                               |
| ------------- | ----------------------------------------- | --------------------------- | ------------------------------------ |
| **Upgrade**   | New plan costs **more** than current plan | Prorated charge immediately | Instant activation                   |
| **Downgrade** | New plan costs **less** than current plan | No immediate charge         | Takes effect at end of billing cycle |

<Note>
  A change can be an "upgrade" even if you're moving to a plan with fewer features. What matters is whether you're paying more or less.

  **Example**: Moving from Pentest Suite with 5 assets to NetSec with 100 assets is classified as an **upgrade** because the NetSec 100-asset plan costs more than your current Pentest Suite 5-asset plan.
</Note>

## Making changes

### Changing your plan

<Steps>
  <Step title="Go to your active plan">
    Navigate to **My Account > Active plan**.
  </Step>

  <Step title="Click Change plan">
    Click the **Change plan** button.
  </Step>

  <Step title="Select new plan and assets">
    Choose your new plan (NetSec, WebNetSec, or Pentest Suite) and asset tier.
  </Step>

  <Step title="Review and confirm">
    Review the pricing and changes, then confirm.
  </Step>
</Steps>

### Changing your asset limit

<Steps>
  <Step title="Go to your active plan">
    Navigate to **My Account > Active plan**.
  </Step>

  <Step title="Click Change asset limit">
    Click the **Change asset limit** button.
  </Step>

  <Step title="Select new asset tier">
    Choose your new asset tier.
  </Step>

  <Step title="Review and confirm">
    Review the pricing impact and confirm.
  </Step>
</Steps>

### Changing add-ons

See [Add-ons](/account-billing/plans-and-limits/add-ons) for details on adding or removing VPN and White Label add-ons.

## Upgrades (paying more)

When your new subscription costs **more** than your current one:

* **Instant activation**: New features, assets, or add-ons are available immediately
* **Prorated billing**: You're charged the difference for the remainder of your current billing period
* **Next renewal**: Full new price applies at your next billing date

<Tip>
  The platform calculates a prorated amount based on the days remaining in your billing cycle. You'll see this amount before confirming the upgrade.
</Tip>

## Downgrades (paying less)

When your new subscription costs **less** than your current one:

* **Scheduled change**: The downgrade takes effect at the end of your current billing cycle
* **No immediate refund**: You continue using your current plan until the billing period ends
* **Current features remain**: Full access to your current plan until the change takes effect

### Downgrade considerations

<Warning>
  When the downgrade takes effect, you may lose access to features, assets, or capabilities. Review the impact before confirming.
</Warning>

| Impact            | What happens                                                     |
| ----------------- | ---------------------------------------------------------------- |
| Extra assets      | Assets beyond your new limit become inaccessible                 |
| Scheduled scans   | May be reduced to fit new limits                                 |
| Team members      | May lose access if Teams is not included                         |
| Advanced features | Exploitation tools, authenticated scanning, etc. may be disabled |

### Canceling a scheduled downgrade

If you have a scheduled downgrade pending, you can cancel it before it takes effect:

1. Go to **My Account > Active plan**
2. Click **Cancel scheduled changes**
3. Your subscription will continue at its current level

## Summary

| Action               | When it takes effect | Billing                 |
| -------------------- | -------------------- | ----------------------- |
| Upgrade (pay more)   | Immediately          | Prorated charge now     |
| Downgrade (pay less) | End of billing cycle | No charge until renewal |
| Cancel subscription  | End of billing cycle | No refund               |

## Related topics

* [Plan overview](/account-billing/plans-and-limits/plan-overview): Compare subscription plans
* [Assets and limits](/account-billing/plans-and-limits/assets-and-limits): Understand asset limits
* [Add-ons](/account-billing/plans-and-limits/add-ons): VPN and White Label add-ons
* [Cancel and refunds](/account-billing/billing/cancel-and-refunds): Cancellation policy