Skip to content Skip to main navigation Skip to footer

Stop scan doesn’t work

If you are not successful in stopping a scan that has been running for a long time, it means that the scan is frozen and you won’t be able to run new scans if you hit the maximum parallel scans limit.

In this case please contact support so we can stop the scan for you. This might take up to a few hours, depending on the availability of our support team.

Sorry for the inconvenience!

Was This Article Helpful?

1

If you didn't find what you were looking for, browse the categories below or contact us now!

We'd really love to get you the answer you're looking for. If the article Stop scan doesn’t work doesn't contain the information you're seeking, please get in touch with us directly:

Contact us »