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The Jira integration lets you create tickets from your security findings and hand them off to development teams for remediation.
Available on NetSec, WebNetSec, and Pentest Suite plans.

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Setting up Jira

1

Access integration settings

Go to Settings > Integrations > Jira.
2

Enter Jira URL

Add your Jira instance URL (e.g., https://yourcompany.atlassian.net).
3

Add credentials

Enter your Jira email and API token.
4

Specify project

Enter the project key where tickets will be created.

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Getting your API token

For Jira Cloud:
  1. Go to Atlassian Account Settings
  2. Click Create API token
  3. Name the token (e.g., “Pentest-Tools.com”)
  4. Copy the token and save it securely
API tokens cannot be viewed again after creation. Store your token securely.

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Creating Jira tickets

Once configured, you can send findings to Jira from the findings list in two ways: Single finding: open a finding and click Send to Jira, or use the row action menu. Multiple findings at once: select findings from the list, then click Send to Jira in the toolbar. One ticket is created per finding. When sending in bulk, you can filter which findings to include:
  • Include or exclude false positives
  • Include or exclude informational findings
  • Include or exclude unverified findings
  • Include or exclude duplicates

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Ticket contents

Each Jira ticket includes:
FieldContent
SummaryFinding name and target
DescriptionFull finding details, evidence, and remediation steps
Issue typeTask
Labelspentest-tools.com

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Tracking tickets

Once a finding is sent to Jira:
  • The finding shows a link to the Jira ticket
  • You can track which findings have associated tickets
  • Click the link to jump directly to Jira

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Best practices

Use Jira labels and components to organize security tickets separately from regular development work.

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Prioritizing tickets

  • Send critical and high findings immediately
  • Batch medium and low findings for regular triage
  • Use finding severity to set Jira priority

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Team workflow

  • Assign tickets to appropriate team members in Jira
  • Use Jira automation for routing and notifications
  • Link related tickets to track remediation across issues

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Configuration reference

SettingDescription
Jira URLYour Jira instance URL
EmailYour Jira account email
API KeyYour Jira API token
Project KeyThe project key for ticket creation (e.g., SEC, VULN)

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Troubleshooting

  • Verify your Jira URL is correct
  • Check that the API token is valid
  • Ensure the project key exists
  • Verify your account has permission to create issues
  • Check your Jira account permissions
  • Verify you can create issues in the target project
  • Ensure the API token hasn’t been revoked
  • Verify the Jira URL format
  • Check that your Jira instance is accessible
  • Try regenerating the API token