Skip to main content

​
Payment processor

Pentest-Tools.com uses FastSpring as our payment processor. FastSpring is a PCI-compliant merchant of record that handles all payment processing, invoicing, and tax compliance.

​
Accepted payment methods

​
Credit and debit cards

All major credit and debit cards are accepted globally:
  • Visa
  • Mastercard
  • American Express
  • Discover
  • JCB
  • UnionPay

​
Digital wallets

  • PayPal (available globally except Turkey)
  • Amazon Pay
  • Apple Pay
  • Google Pay

​
Bank transfers

Bank transfers are available for custom deals, including annual and multi-year subscriptions. Since bank transfers are one-time payments, they require manual processing for each billing cycle. Supported currencies: USD, EUR, GBP, INR, BRL, TRY, and JPY.
Bank transfers are not available for standard self-service subscriptions. Contact sales for custom billing arrangements.

​
Regional payment methods

Depending on your location, additional payment methods may be available:

​
AWS Marketplace

Pentest-Tools.com is also available through AWS Marketplace.

​
Purchasing via AWS Marketplace

If you subscribe through AWS Marketplace:
  • Billing is consolidated with your AWS account
  • Payments are handled by AWS, not FastSpring
  • You can use AWS credits or your existing AWS payment method

​
Managing AWS subscriptions

Customers who purchased through AWS Marketplace cannot manage their subscription through the Pentest-Tools.com interface. All subscription changes must be made through AWS Marketplace.
In My Account > Active plan, AWS customers will see a Manage contract button that links directly to AWS Marketplace for subscription management.

​
Changing your payment method

As the account owner, you can update the payment method for a recurring FastSpring subscription:
1

Go to your active plan

Navigate to My Account > Active plan.
2

Click Change payment method

Click the Change payment method button.
3

Enter new payment details

A FastSpring payment window will open where you can enter your new card or payment details.
4

Confirm the change

Complete the update. Your new payment method will be used for future renewals.
Change payment method is available only to the account owner when the subscription supports self-service billing, has a linked billing-provider subscription, and is not a one-time purchase. It is not available to team members. AWS Marketplace and Microsoft Marketplace customers manage payments through their marketplace. For bank-transfer subscriptions or if the option is missing, contact support@pentest-tools.com.

​
Overdue subscription after a failed payment

If a subscription payment fails, your subscription will become Overdue (past due). If you see the Subscription Overdue - Action Required banner, click Update Payment Info to review your payment details. Make sure your payment method has sufficient funds or available credit. If your payment details need changing, follow Changing your payment method. Update Payment Info opens the same payment window. FastSpring automatically retries failed renewal payments. You don’t need to retry payment manually after adding funds. Your subscription returns to Active once a charge succeeds; updating your payment details alone does not confirm that the overdue charge has been paid. If an automatic retry fails, you can’t update your payment method, or you need help resolving the overdue charge, contact support@pentest-tools.com.
You lose access to your paid features when the subscription is deactivated, so resolve failed payments promptly.

​
Billing information

​
Invoice details

You can provide billing information for invoices:
  • Company name
  • Billing address
  • VAT/Tax ID (if applicable)

​
Updating billing info

Update your billing information in My Account > Active plan or during the checkout process.

​
Payment security

PCI Compliant

FastSpring is PCI DSS Level 1 compliant. We never store full card numbers.

Encrypted

All payment data is encrypted in transit and at rest.

​
Troubleshooting

  • Verify card details are correct
  • Check available credit/funds
  • Try an alternative payment method
  • Contact your bank if the issue persists
  • Use Change payment method to add a new card
  • Update before your next renewal date to avoid service interruption
Contact sales for enterprise billing arrangements including NET 30 invoicing and wire transfers.