HomePentest-Tools.com Logo

ManageEngine - Remote Code Execution (CVE-2021-44077)

CVSSv3 Score
Vulnerability description

ManageEngine ServiceDesk/SupportCenter is affected by a Remote Code Execution vulnerability in the Struts configuration and in the /RestAPI URLs servlet of the hypervisor. By exploiting the CVE-2021-44077 vulnerability, an attacker can bypass the authentication of the console component and afterward upload a shell to the ManageEngine server. This may potentially cause remote code execution, allowing a malicious unauthenticated attacker to execute arbitrary code on the ManageEngine server.

Risk description

The risk exists that a remote unauthenticated attacker can fully compromise the ManageEngine server to steal confidential information, install ransomware, or pivot to the internal network.

Exploit capabilities

Sniper can gain unauthenticated Remote Code Execution on the target system and extract multiple artefacts as evidence.


Upgrade the ManageEngine server to: a version higher than 11306 for ServiceDesk Plus a version higher than 10530 for ServiceDesk Plus MSP builds a version higher than 11014 for SupportCenter Plus builds.

Not available
Detectable with
Network Scanner
Exploitable with Sniper
Vuln date
Nov 2021
Published at
Updated at
Software Type
ServiceDesk, SupportCenter